Originally posted on TIME:
FBI Hostage negotiators know how to listen and this is the secret to connecting with people.
We’ve all been told we could be better listeners and that listening is important. But what does that really mean and how do we do it?
Let’s round up the research…
Why It’s Important
Nobody likes a conversational narcissist but we’ve all been one:
Conversational narcissists always seek to turn the attention of others to themselves. Your first reaction to this statement is likely, “Oh, I don’t do that, but I know someone who does!” But not so fast. Conversational narcissism typically does not manifest itself in obviously boorish plays for attention; most people give at least some deference to social norms and etiquette. Instead, it takes much more subtle forms, and we’re all guilty of it from time to time. Everyone has felt that itch where we couldn’t wait for someone to stop…
View original 1,089 more words